What is a crypto wallet and how does it work?

What is a crypto wallet?

A crypto wallet is a tool that allows you to store, manage and interact with digital currencies like Bitcoin and Ethereum. Instead of holding the actual coins, a wallet stores your cryptographic keys, which give you access to the cryptocurrency recorded on a blockchain.

There are two types of cryptographic keys:

• Public key: Comparable to an email address, this is the wallet address others can use to send you crypto. It can be safely shared with anyone.
• Private key: This is your secret digital signature. It’s used to authorise transactions and prove ownership. If someone gains access to your private key, they can spend your crypto.

Unlike traditional bank accounts, which rely on centralised institutions, crypto wallets are self-managed. They don’t store actual currency; they manage access to your funds on decentralised networks. This is what makes crypto wallets powerful. They enable you to take full control of your assets without needing a bank, make peer-to-peer transactions without intermediaries and maintain a high degree of privacy and autonomy.

A crypto wallet can be software-based (like an app on your phone) or hardware-based (like a USB device). Either way, it plays a crucial role in enabling users to engage with cryptocurrencies safely and effectively.

How do crypto wallets work?

Crypto wallets work by using cryptography to interact with blockchain networks. Every time you send, receive or store crypto, your wallet is doing several complex things in the background – all designed to keep your assets secure.

Here’s a simple breakdown:

1. Key generation and address creation - When you set up a wallet, it generates a pair of cryptographic keys. Your public key is then turned into a wallet address, and this is what people use to send you crypto.
2. Sending crypto - To send crypto, your wallet uses your private key to digitally sign the transaction. This confirms your ownership without exposing your private key.
3. Broadcasting and verification - Once signed, the transaction is broadcast to the blockchain network. Miners or validators verify it and record it on the public ledger. This process is irreversible once confirmed.

Remember, your wallet never holds coins. Instead, it controls your keys, which determine your ability to move funds stored on the blockchain. Every coin is associated with an address, and only the holder of the corresponding private key can spend it.

Example: Let’s say you want to send ETH using the Crypto.com App. You paste in the recipient’s address, input the amount in your local currency and confirm. Behind the scenes, the app signs your transaction, submits it to the Ethereum blockchain and waits for it to be validated. Once confirmed, the ETH moves from your address to theirs.

By abstracting these technical steps, wallets make crypto accessible to everyone – even if you’re not a blockchain expert.

There are many types of crypto wallets, each designed for different goals. The type you choose will depend on your experience level, risk tolerance and how you plan to use your crypto. Here's a comprehensive look at the main wallet types and how they compare.

Types of crypto wallet

1. Custodial wallets
2. Non-custodial wallets
3. Hot wallets
4. Cold wallets
5. Hardware wallets
6. Software wallets
7. Paper wallets

1. Custodial wallets

A custodial wallet is managed by a third-party service, such as a cryptocurrency exchange. In this setup, the provider holds and protects the private keys, meaning they technically control your funds on your behalf.

Pros of custodial crypto wallets

• Beginner-friendly: These wallets remove the responsibility of key management, making them ideal for users who are new to crypto and want a simplified experience.
• Integrated features: Custodial wallets are often linked to trading platforms, making it easy to buy, sell, convert and withdraw funds without needing to transfer between apps.
• Recovery options: If you lose access to your account, you can typically recover it through password resets, email verification or identity confirmation.

Cons of custodial crypto wallets

• Less control: Since you don’t own the private keys, your access to funds ultimately depends on the provider’s systems, policies and uptime.
• Centralised risks: Custodial services can be targeted by hackers, experience outages or face regulatory issues (any of which may impact your access).

Example: The Crypto.com App is a custodial wallet offering built-in trading tools, multi-token support and the security infrastructure of a regulated exchange.

2. Non-custodial wallets

A non-custodial wallet puts you in full control of your private keys, making you the sole owner of your crypto. No third party can freeze, access or manage your funds.

Pros of non-custodial crypto wallets

• Total asset ownership: When you use a non-custodial wallet, only you can approve transactions, sign messages or recover the wallet using your recovery phrase.
• Ideal for decentralisation: These wallets align with crypto’s core values, giving users autonomy from institutions and centralised platforms.
• Advanced blockchain access: Many non-custodial wallets offer features like staking, non-fungible token (NFT) storage and decentralised finance (DeFi) integrations that go far beyond basic sending and receiving.

Cons of non-custodial crypto wallets

• Responsibility for security: You are entirely responsible for protecting your private key and recovery phrase. Losing either may result in permanent loss of access to your crypto.
• No account recovery: There’s no ‘forgot password’ function. If your keys are compromised or destroyed without backup, the crypto is unrecoverable.

Tip: The Crypto.com Onchain Wallet is a secure, non-custodial wallet that supports multiple blockchains and allows direct access to decentralised apps (dApps), all while keeping you in control of your assets.

3. Hot wallets

Hot wallets are software-based wallets connected to the internet. They offer fast, real-time access to your crypto and are well-suited for active users. Common types include:

• Mobile wallets: Installed on smartphones, offering portability and biometric security.
• Browser extensions: Lightweight wallets like MetaMask or Phantom that integrate with Web3 apps.
• Web wallets: Hosted by exchanges or platforms and accessed through a browser login.

Pros of hot crypto wallets

• Speed and convenience: Transactions are quick, and you can interact with dApps and exchanges directly from your wallet.
• User-friendly design: Many hot wallets have intuitive interfaces and QR code support for easy sending and receiving.

Cons of hot crypto wallets

• Increased risk: Being online makes them more vulnerable to phishing, malware and hacks.
• Not ideal for cold storage: Hot wallets are best used for active spending, not long-term holding of large amounts.

4. Cold wallets

Cold wallets are offline wallets designed for long-term storage and maximum security. By disconnecting from the internet, they eliminate the most common attack vectors. Cold storage types include:

• Hardware wallets: USB-like devices that store keys securely.
• Paper wallets: Printed versions of your private and public keys.
• Air-gapped computers: Devices that are never connected to the internet.

Pros of cold crypto wallets

• Immune to online attacks: Your keys never touch the internet, preventing remote breaches.
• Ideal for high-value crypto: Institutional investors and HODLers often use cold storage for large sums.

Cons of cold crypto wallets

• Limited accessibility: You can’t quickly send crypto without reconnecting the wallet.
• Backup management required: You must securely store your recovery phrase in case of loss or damage.

5. Hardware wallets

Hardware wallets are physical devices that store your private keys in a secure chip, isolated from your computer or phone. Popular models include Ledger Nano S/X and Trezor Model T.

Pros of hardware crypto wallets

• Strong protection: These wallets are immune to most online threats, including viruses and keyloggers.
• Multi-asset support: Store thousands of coins and tokens across multiple chains in one device.
• Secure confirmation: Most models feature a display and buttons for confirming transactions offline.

Cons of hardware crypto wallets

• Device loss: If your wallet is lost or destroyed and you don’t have a backup of your private key, your funds are gone.
• Learning curve: Setup and daily use require some familiarity with crypto best practices.

6. Software wallets

Software wallets are apps installed on desktop or mobile devices. They’re convenient and flexible, balancing functionality with ease of use.

Pros of software crypto wallets

• Simple setup: Install the app, write down your recovery phrase and you’re ready to go.
• Feature-rich: Many support DeFi tools, token swaps, staking and NFT display.
• Cross-platform access: Some wallets sync across mobile, browser and desktop environments.

Cons of software crypto wallets

• Device vulnerability: Malware, theft or system failure can compromise your wallet.
• Regular updates required: Security depends on keeping the app and operating system fully updated.

7. Paper wallets

Paper wallets are physical printouts of your public and private keys, sometimes in the form of QR codes. They represent one of the earliest forms of cold storage.

Pros of paper crypto wallets

• Offline security: Because they’re never online, they’re safe from digital threats.
• Gifting crypto: A paper wallet can be handed over like cash or a gift card.

Cons of paper crypto wallets

• Fragility: Paper can degrade, fade or be destroyed by water, fire or time.

No recovery options: If it’s lost or someone steals and uses the private key, the crypto is gone.

Why are crypto wallets important? 

Crypto wallets are important because they’re the foundation of your participation in the digital asset economy. They enable everything from trading and staking to sending money across the globe.

Here’s why wallets matter:

• Security: A wallet safeguards your private keys, ensuring that only you can authorise transactions. With features like encryption, PINs and biometric login, wallets protect your assets even if your device is compromised.
  
  
• Ownership: Holding crypto in your own wallet, especially a non-custodial one, gives you true financial sovereignty. Unlike banks or centralised services, no one can freeze or seize your funds.
  
  
• Transaction control: You can send and receive crypto 24/7, without needing approval from a bank or intermediary.
  
  
• Privacy: Wallets allow for pseudonymous transactions. While all blockchain activity is public, your real identity isn’t tied to your address unless you choose to disclose it.
  
  
• Utility and access: From minting NFTs to participating in DeFi, your wallet is the gateway to the Web3 ecosystem.

How to choose the best crypto wallet 

Choosing the right crypto wallet depends on your priorities. Some users value ease of use, while others focus on maximum security. Here’s what to consider when evaluating your options:

• Security features: Look for wallets that offer biometric login, password protection, two-factor authentication (2FA) and backup recovery options. Hardware wallets offer the highest protection but require careful management.
• Custody preference: Decide if you want a custodial or non-custodial wallet. Custodial wallets are convenient, but non-custodial wallets give you full control over your keys and funds.
• Supported cryptocurrencies: Make sure the wallet supports the coins and tokens you hold or plan to hold. Multi-chain support is increasingly important as DeFi and NFTs spread across different blockchains.
• Ease of use: User interface matters. A wallet with a confusing layout or clunky navigation can lead to costly mistakes, especially for beginners.
• Platform compatibility: Choose a wallet that works well with your preferred device, whether that’s iOS, Android, desktop or browser. Some wallets also offer cross-platform syncing.

The Crypto.com Onchain Wallet is a very popular non-custodial choice for users who want to manage their crypto securely while still enjoying a smooth, intuitive mobile experience. It supports multiple chains, offers DeFi and NFT tools and keeps your private keys in your hands.

Whether you’re just getting started or building a long-term crypto strategy, the best wallet is one that balances convenience with control.

Which cryptocurrencies can you keep in your wallet? 

Most modern crypto wallets support a wide variety of cryptocurrencies. Some focus on a single blockchain, while others are multi-chain wallets that accommodate hundreds of coins and tokens. General support includes:

• Major assets like Bitcoin (BTC), Ethereum (ETH), and popular stablecoins like USDT and USDC
• DeFi tokens such as UNI, AAVE, and COMP
• Layer 1 and Layer 2 chains, including Avalanche, Solana, Polygon, and Cronos
• NFTs and collectibles, depending on the wallet’s features

Before choosing a wallet, it’s important to verify which assets it supports. Not all wallets are compatible with every blockchain, and unsupported assets can result in lost funds if sent incorrectly.

Good to know: The Crypto.com Onchain Wallet supports hundreds of cryptocurrencies across major blockchains. It also provides access to dApps and NFT marketplaces, giving you the flexibility to explore Web3 without needing multiple wallets.

How to keep your cryptocurrency wallet secure 

Security is essential when managing your own crypto. Whether you’re using a software or hardware wallet, following best practices can prevent devastating losses.

Here are key steps to keep your wallet safe:

• Enable two-factor authentication (2FA) to prevent unauthorised logins
• Use strong, unique passwords and store them in a secure password manager
• Protect your private key and recovery phrase, i.e., never store them in plain text or online
• Stay alert for phishing emails, fake apps and malicious links impersonating wallet services
• Keep software updated so you benefit from the latest security patches

You can also explore Crypto.com’s security features to learn how we protect our users and platforms against emerging threats.

Your wallet is your vault. Treat it with the same level of care you’d give to any valuable asset.

Crypto wallet recovery methods

Losing access to your wallet doesn’t have to mean losing your funds – as long as you’ve backed up your recovery phrase properly. Most wallets generate a recovery phrase (usually 12 or 24 words) when first set up. This phrase is the master key that can restore your wallet, even if your device is lost, stolen or damaged.

Best practices for recovery:

• Write the recovery phrase down and store it somewhere offline and secure, like a fireproof safe or safety deposit box
• Avoid saving the phrase digitally or in cloud storage, where it could be hacked
• Never share your recovery phrase with anyone, even if they claim to represent wallet support

If your wallet supports encrypted cloud backup, use it only if you understand the security implications. Your recovery phrase is the only way back in – without it, your crypto is likely gone for good.

Start buying crypto

Ready to buy cryptocurrency? You can choose from 400+ coins with Crypto.com. Here’s what you need to do:

1. Download the Crypto.com App 
2. Explore the Onchain Wallet for secure, non-custodial storage
3. Or use the Crypto.com Exchange to trade and manage your crypto

Discover more crypto services

Important information: ​​This is informational content only and should not be considered as an investment recommendation. Trading cryptocurrencies carries risks, such as price volatility and market risks. Before deciding to trade cryptocurrencies, consider your risk appetite.