How to find the best crypto app

What is a cryptocurrency exchange?

A cryptocurrency exchange is an online platform that allows users to buy and sell digital currencies such as Bitcoin, Ethereum and thousands of other tokens. Think of it as the digital equivalent of a currency exchange desk, but instead of swapping Singapore dollars for US dollars, you're exchanging fiat money or other cryptocurrencies for digital assets.

Exchanges are where most people start their crypto journey. Beyond basic trading, many platforms now offer features like staking (earning rewards for contributing to the network), integrated crypto wallets, debit card access and portfolio tracking – making them more like all-in-one financial hubs than simple trading tools.

There are two main types of exchanges:

Centralised exchanges (CEXs)

These platforms are run by companies that act as intermediaries. They handle trade execution, custody your assets and provide customer support. Centralised exchanges typically require identity verification and offer fiat on-ramps such as bank transfers or debit card purchases. Most well-known apps, including Crypto.com Exchange, fall into this category. They’re popular for their user-friendly design, security measures and helpful features.

For most users, especially those new to crypto, centralised exchanges offer the best combination of ease, access and support. They simplify onboarding, offer multiple funding options and provide an accessible starting point for exploring digital assets.

Decentralised exchanges (DEXs)

Decentralised exchanges operate without a central authority. Instead, users trade peer-to-peer using smart contracts. While this offers more control and privacy, DEXs often lack customer support and might be intimidating for beginners due to complex interfaces and the need to manage your own wallet keys.

How to choose the best crypto app: what to look for

With so many crypto apps available, finding the right one can be tricky. Some focus on ease of use, others on low fees or advanced trading tools. The best crypto app depends on your goals, whether you’re investing long term, trading actively or just getting started.

Here are eight key features to look for:

1. Security features
2. User-friendly interface
3. Supported cryptocurrencies
4. Transaction and trading fees
5. Payment methods
6. Reputation and reviews
7. Availability of advanced features
8. Customer support

1. Security features

Security should be the first thing you evaluate in any crypto app. Strong security protects your funds, personal data and peace of mind. Start by checking for two-factor authentication (2FA), which adds a second login step beyond just your password.

Apps should also offer biometric logins such as Face ID or fingerprint scanning and let you set withdrawal whitelists for added protection. These tools make it harder for someone else to access your account and move your crypto, even if they know your credentials.

Behind the scenes, security depends on how an exchange stores your crypto. Look for apps that use cold storage, where assets are held offline, making them harder to hack. In contrast, hot wallets, which stay online, are more vulnerable.

Crypto.com uses a ‘secure by design’ model, combining cold storage, institutional-grade security, third-party audits and insurance coverage to protect user assets. That gives users more confidence, especially when managing higher balances or storing long-term holdings.

2. User-friendly interface

Whether you’re a beginner or experienced trader, the app’s interface matters. You should be able to log in, check balances, trade and withdraw funds without needing a tutorial.

A clean, intuitive design reduces the chance of errors – especially important when dealing with irreversible crypto transactions. Look for logical menus, accessible support links and a layout that works well on mobile and desktop.

Crypto.com stands out here with its sleek interface that caters to all experience levels. It guides new users through onboarding and keeps trading tools accessible without clutter. Even advanced features like staking or setting up alerts are presented in a way that’s easy to navigate.

Good UI design also saves time. You don’t want to hunt for basic actions like sending crypto or setting a limit order. Choose an app that helps you move quickly and confidently.

3. Supported cryptocurrencies

A broad selection of coins gives you more investment and trading options. While almost all apps support Bitcoin and Ethereum, only some let you explore other altcoins, including stablecoins and up-and-coming tokens.

If you’re building a diversified crypto portfolio, it helps to have everything in one place. Switching between multiple apps just to access different coins adds friction and complexity.

The Crypto.com App supports 400+ cryptocurrencies, covering everything from top coins like Solana and Cardano to niche projects and decentralised finance (DeFi) tokens. For reference, platforms like Crypto.com Price can help you track the full market and confirm which tokens are gaining traction globally.

Some apps also offer new token listings, launchpads or early access features for specific projects. These can give you a chance to invest before broader adoption, though they may also carry higher risks. If you plan to explore beyond Bitcoin, app coverage matters.

4. Transaction and trading fees

Understanding fees is crucial, especially if you plan to trade often. There are a few types to watch for:

• Trading fees: A small percentage taken on each buy or sell
• Deposit fees: Charged when adding fiat or crypto to your account
• Withdrawal fees: Applied when transferring funds out
• Spreads: The difference between the buy and sell price

Some apps market ‘zero fee’ trading, but make up the cost through spreads. Others have tiered fee structures based on your monthly trading volume.

Crypto.com is transparent about its pricing and offers zero-fee deposits for SGD transfers. Traders can reduce their fees by holding CRO tokens, which unlocks additional benefits on top of savings. Always check an app’s fee schedule before signing up, especially if you plan to trade frequently. Small fees can add up fast.

5. Payment methods

A great crypto app should make it easy to fund your account. That means offering multiple payment options, including:

• FAST (Fast and Secure Transfers)
• Wire transfers (for international deposits)
• Debit cards
• Apple Pay and Google Pay
• Crypto deposits from external wallets

The more options you have, the easier it is to get started and the more flexibility you’ll have if one payment method fails.

• Visa prepaid cards let you spend crypto in real life – tap at millions of retailers, pay online, or withdraw at ATMs. Rewards are credited in CRO, and you can manage everything from the app.
  
• In-app payments focus on buying, selling and transferring crypto. Here, speed and low conversion costs matter most, so look for platforms that support both fiat and crypto rails with fast settlement.

6. Reputation and reviews

Trust matters when choosing a crypto app. Before depositing money, check what other users are saying and how the company has responded to past issues.

Review scores on the App Store or Google Play are helpful but dig deeper. Look at forums, Reddit threads and third-party review sites to see what experienced users say about stability, service and security.

Crypto.com has over 150 million users globally, a strong signal of trust and adoption. It’s consistently rated highly for its mobile experience, security and customer service and has earned recognition from industry publications.

Reputation also includes transparency. Look for apps that publish security audits, Proof of Reserves or compliance updates.

7. Availability of advanced features

As you grow more comfortable with crypto, your needs may evolve. The best apps support both beginners and experienced users with advanced tools like:

• Recurring buys for automated investing
• Price alerts to track specific tokens
• Advanced order types, including limit, stop or market
• Trading bots to automate common strategies
• Yield features to earn passive income

The Crypto.com App supports all of the above with a clean user interface that doesn’t overwhelm. Whether you’re setting up a recurring buy or testing auto-trading strategies, tools are accessible without needing external integrations or plug-ins.

These features add value, especially for users who want to scale their activity over time. Instead of switching to another app, you can stay on a single platform as your goals evolve.

8. Customer support

When you need help, fast access to support makes a big difference. Crypto transactions can’t be reversed – so, if you’re locked out, confused about a deposit or stuck on KYC verification, delays can be costly.

Look for apps that offer:

• 24/7 live chat or email support
• A clear help centre with walkthroughs and FAQs
• Support for both app and web users

Crypto.com offers 24/7 live chat support, backed by an extensive Help Center that walks users through everything from account recovery to using trading bots. Their customer care team is responsive and helpful even during peak market periods.

Choosing the best crypto app: key takeaways

With hundreds of crypto apps available, choosing the right one starts with understanding your needs. Are you a beginner looking for a simple way to buy your first coin or an experienced user who needs advanced tools for trading and earning yield?

Your ideal crypto app should match your experience level, offer strong security and support the features you plan to use most. Whether you're investing for the long term, making frequent trades or using crypto for everyday payments, the right app can make a big difference in how smoothly you operate.

Here’s a quick checklist to help you evaluate your options:

• Is the app secure and well-reviewed by other users?
• Does it support the coins and tokens you’re interested in?
• Are the trading and withdrawal fees clearly stated and competitive?
• Can you deposit and withdraw funds quickly and easily?
• Does the app include both beginner-friendly guidance and advanced trading tools?

If you're looking for a platform that balances accessibility, security and advanced functionality, the Crypto.com App checks all the right boxes.

Start trading crypto

Ready to get going? Her e’s how:

1. Sign up to Crypto.com
2. Deposit money into your account
3. Explore crypto and manage your coins effortlessly
4. Trade confidently using advanced app features

Important information: ​​This is general informational content sponsored by Crypto.com and should not be considered as investment advice. Trading cryptocurrencies carries risks, such as price volatility and market risks. Before deciding to trade cryptocurrencies, consider your risk appetite. Staking rewards, fee reduction, and other benefits referenced in this article may be subject to eligibility requirements, token holdings, and may change at the discretion of Crypto.com. The Crypto.com Visa Card is subject to credit approval. Seek professional financial advice if you are unsure.