What Is the Crypto.com Rewards Hub?

Learn which benefits, rewards, and rebates are available through the Crypto.com Rewards Hub — simply by using the Crypto.com App.

Introduction

The Crypto.com Rewards Hub, formerly known as Missions, was launched in 2021 as a way to reward users for engaging with different actions like enabling security features, trading, and completing quizzes in the Crypto.com App. It has recently been revamped and now encompasses three distinct programmes: Rewards+, Missions, and Badges. 

This article explores each programme in detail, highlighting their functionalities and how to benefit from them.

1) Rewards+: Earn More With Every Trade

Rewards+ is a tiered loyalty programme open to all Crypto.com App users, regardless of their trading experience. Users are automatically enrolled in Rewards+ upon creating an account, and there are no costs associated with joining. The higher a user’s tier, the more rewards received, including discounts on trading fees and more.

How to Progress Through the Tiers

A user’s Rewards+ level is determined by three factors:

● Badge rank (more on Badges below)

● 30-day cumulative rolling CRO Wallet balance

● Either the 30-day cumulative buy/sell volume in the Crypto.com App (excluding BTC, ETH, and stablecoin pairs) or the 30-day cumulative number of open and closed Strike Options contracts (subject to jurisdictional availability)

What Are the Benefits of Rewards+? 

As a user climbs higher in the Rewards+ programme, up to Station 20, they unlock a range of increasingly valuable benefits, including:

● Trading rebates in CRO for every trade made (excluding BTC and ETH pairs, and stablecoin-stablecoin and stablecoin-fiat trades).

● Higher Earn Plus bonuses, reaching up to 10% p.a. on three-month stablecoin allocations (this includes the base Earn reward rate of up to 5% p.a.).

● Referral booster, providing up to a 4x bonus for users and their referrals through the BG25 Referral Programme

How to Claim Rewards+ Benefits 

Once a user meets the criteria for a new Station, they need to activate it to begin receiving their rewards. Users can do so by navigating to Missions > Rewards and tapping on Activate.

The benefits are then instantly applied to the user’s account. Each Station outlines which actions the user needs to complete to advance, so check the Rewards menu regularly to avoid missing any of the rewards available.

Find more info about Rewards+ or check out the FAQs.

2) Missions: Complete Tasks to Earn Diamonds

The Missions programme provides a more interactive way to earn rewards. By completing a range of tasks within the App, users earn Diamonds, a type of loyalty point that can be redeemed for various rewards. Here’s how they work.

There are three categories of missions: Daily, Exploration, and Onboarding Missions:

1. Daily Missions

These missions reset every day at 00:00 UTC, and there are three actions that can earn users Diamonds on the daily missions:

○ Status Check Streak Counter: Don’t miss out on this easy feature to earn Diamonds. The Missions tab also includes a daily streak counter that rewards users with Diamonds simply for checking in each day. Users earn a surprise Diamond bonus on the 14th and 28th of every month.

○ Quick Quest: Buy or sell US$100 of cryptocurrency in a single transaction.

○ Volume Venture: Buy or sell US$500 worth of cryptocurrency within a 24-hour period.

Important: Users need to both complete the daily mission (Quick Quest, Volume Venture) and also go back to Missions to collect the reward before the daily timer runs out. Otherwise, the user is not able to collect the reward and will have to re-do it on the next day.

2. Exploration Missions

These are one-time missions that reward users for exploring different features of the Crypto.com App, including adding security features to make their account safer and setting up alerts to help them monitor tokens.

Currently available Exploration Missions:

○ Double Defense: Enable 2FA.

○ Master Key: Create a passkey for enhanced security.

○ Scam Shield: Set up an Anti-Phishing Code.

○ Repeat Investor: Complete a Recurring Buy purchase of at least US$100.

○ Target Hunter: Set a custom Target Price Alert for a token.

○ Market Tracker: Set a custom Percentage Movement Alert for a token.

○ Token Chaser: Add a token to the Favorites list.

3. Onboarding Missions 

These missions are designed for new users to familiarise themselves with the Crypto.com App, and they offer rewards for the completion of basic tasks to get them set up to use the services available in the App. 

Currently available Onboarding Missions:

Visa Card Missions

○ Card Carrier: Reserve a Crypto.com Visa Card (Ruby Steel tier or above).

○ Newbie Spender: Make a first purchase with the Crypto.com Visa Card.

○ Card Devotee: Upgrade the Crypto.com Visa Card to a higher tier.

Fiat Wallet Missions

○ Fiat Financier: Set up a Fiat Wallet.

○ Cash Stasher: Deposit at least US$100 into the Fiat Wallet.

Payment Missions

○ Speedy Trader: Add a credit card to the account as a payment method.

○ Gifted Spender: Purchase a Crypto.com Pay Gift Card.

○ Crypto Patron: Make a purchase at a Crypto.com Pay Catalogue merchant.

Learn more about Missions in the Help Centre FAQs.

Note that, once a user has completed each Mission, they will have to claim their Diamond rewards from each Mission separately. Furthermore, for daily Missions, users have to do so before the daily timer runs out. Once the daily timer runs out, each Mission will reset, and the unclaimed diamonds will no longer be available.

3) Badges: Showcasing Trading Achievements

Badges offer a way to display a user’s trading achievements within the Crypto.com App. Users earn badges based on their trading volume, with more valuable badges awarded for higher volumes.

The first collection of 20 Badges, which went live on 6 June 2023, rewards a user’s trading volume. The acquired Badges will be more valuable as a user trades more. All Crypto.com App users who have enrolled in Missions are eligible.

To acquire the first Badge, simply buy or sell at least US$100 of any cryptocurrency to earn the ‘Freshman Trader’ Badge. Users can then acquire more Badges simply by trading in the Crypto.com App. Go to the Missions feature to see which Badges have been acquired and which rewards come with them.

As a user acquires Badges, they gain access to exclusive in-app experiences, such as personalised home screens and messages. Each new Badge also comes with an allotment of Diamonds, which can be used to redeem Mystery Boxes containing CRO, exclusive non-fungible tokens (NFTs), merchandise, and more from the Missions Store (more on that below). Users can also share their Badges on social media to show off their achievements.

Which Trades Count Towards Badges?

The following transactions count towards trading volume for Badges:

• Non-stablecoin/non-stablecoin trades* (e.g., BTC/CRO)
• Non-stablecoin/stablecoin trades* (e.g., BTC/USDC)
• Non-stablecoin/fiat trades* (e.g., BTC/USD)

The following transactions do not count towards trading volume for Badges:

• Stablecoin/stablecoin trades* (e.g., USDC/USDT)
• Stablecoin/fiat trades* (e.g., USDC/USD)

*Including Recurring Buy and Target Price Orders.

To learn more about Badges, check out the FAQs in the Help Centre.

How to Redeem Rewards With Diamonds in the Rewards Store

Diamonds, the Rewards Hub’s loyalty points currency, are earned by completing various Missions. Diamonds can then be used to redeem a variety of exciting rewards in the Rewards Store, including:

● Mystery Boxes: Costing 25 Diamonds each, these boxes contain up to US$1,100 worth of CRO.

● Merchandise: Exclusive merchandise from Crypto.com partners, currently including signed Joel Embiid jerseys, signed Paddy Pimblett and Alexander Volkanovski gloves, respectively, PSG jerseys, and more. 

● Experiences: Unique experiences like game tickets and stadium tours. For example, a pair of LA Lakers suite tickets to the 2024/25 NBA season, UFC Fight Pass codes, a pair of LA Kings suite tickets, and more.

Find out more about available Rewards.

Welcome Bonus: A Boost for New Users

The Welcome Bonus is exclusively for new Crypto.com App users. By trading a certain amount within their first 30 days on the platform, new users can earn rewards worth up to 1 BTC, paid in CRO.

Learn more about the Welcome Bonus.

Conclusion

The Crypto.com Rewards Hub offers a multifaceted system of rewards that incentivises a variety of user actions within the Crypto.com App — from activating security features to protecting accounts to simply checking into the App every day. 

Whether an active trader looking to maximise returns, a casual user seeking bonus rewards, or a newcomer exploring the platform, the Rewards Hub provides a rewarding experience for all. 

Simply open the Crypto.com App and start earning rewards now.

Due Diligence and Do Your Own Research

All examples listed in this article are for informational purposes only. You should not construe any such information or other material as legal, tax, investment, financial, cybersecurity, or other advice. Nothing contained herein shall constitute a solicitation, recommendation, endorsement, or offer by Crypto.com to invest, buy, or sell any coins, tokens, or other crypto assets. Returns on the buying and selling of crypto assets may be subject to tax, including capital gains tax, in your jurisdiction. Any descriptions of Crypto.com products or features are merely for illustrative purposes and do not constitute an endorsement, invitation, or solicitation.

Although the term ‘stablecoin’ is commonly used, there is no guarantee that the asset will maintain a stable value in relation to the value of the reference asset when traded on secondary markets or that the reserve of assets, if there is one, will be adequate to satisfy all redemptions.

Past performance is not a guarantee or predictor of future performance. The value of crypto assets can increase or decrease, and you could lose all or a substantial amount of your purchase price. When assessing a crypto asset, it’s essential for you to do your research and due diligence to make the best possible judgement, as any purchases shall be your sole responsibility.