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GLOSSARYCustomer Due Diligence (CDD)

Customer Due Diligence (CDD)


Customer Due Diligence (CDD) is the process of assessing and verifying the identity of customers as part of regulatory compliance and risk management in the cryptocurrency industry. This process is essential for cryptocurrency businesses, such as exchanges, wallets, and other service providers, to ensure they are not facilitating illegal activities like money laundering or terrorist financing.

This involves collecting and verifying personal information from customers, such as their full name, date of birth, residential address, and government-issued identification documents like passports or driver’s licenses. Crypto businesses assess the risk associated with each customer based on factors like their transaction history, source of funds, geographic location, and the type of services they are using.

For high-risk customers or transactions, enhanced due diligence may be conducted. This can include additional verification steps, ongoing monitoring, and more extensive background checks. Monitoring customer activities and behaviour is a crucial part of CDD to detect and report suspicious activities, such as large or unusual transactions that could indicate money laundering or other illicit activities.

Cryptocurrency businesses must comply with regulatory requirements, such as anti-money laundering (AML) and Know Your Customer (KYC) regulations, which mandate the implementation of robust CDD processes.

Key Takeaway

Customer Due Diligence (CDD) assesses and verifies the identity of customers, which aims to mitigate the risk of financial crime and ensure the integrity of the cryptocurrency ecosystem.

Related Words

The purpose of this website is solely to display information regarding the products and services available on the Crypto.com App. It is not intended to offer access to any of such products and services. You may obtain access to such products and services on the Crypto.com App. Please note that the availability of the products and services on the Crypto.com App is subject to jurisdictional limitations. Foris DAX Asia Pte. Ltd. (trading under the brand name “Crypto.com”) may only be able to offer certain products, features and/or services on the Crypto.com App due to potential or actual regulatory restrictions.The Crypto.com Visa Card is issued and distributed by Foris Asia Pte. Ltd. that holds a Major Payment Institution License approved by the Monetary Authority of Singapore (“MAS”), which allows it to provide e-money issuance services, account issuance services, cross border and domestic money transfer services. The Monetary Authority of Singapore (MAS) requires us to provide this risk warning to you as a customer of a digital payment token (DPT) service provider.


Before you:

(a) pay Foris DAX Asia Pte. Ltd. any money or DPT; or

(b) pay a third party any money or DPT under an arrangement by Foris DAX Asia Pte. Ltd.,


you should be aware of the following.

  1. Foris DAX Asia Pte. Ltd. is licensed by MAS to provide DPT services. Please note that this does not mean you will be able to recover all the money or DPTs you paid to Foris DAX Asia Pte. Ltd. or any other third party referred to above, if Foris DAX Asia Pte. Ltd’s or the third party’s business fails.1A. You should be aware that MAS does not supervise or regulate Foris DAX Asia Pte. Ltd. for the provision of unregulated services . This includes any service of trading digital payment token derivatives such as futures.
  2. You should not transact in the DPT if you are not familiar with this DPT. This includes how the DPT is created, and how the DPT you intend to transact is transferred or held by Foris DAX Asia Pte. Ltd.
  3. You should be aware that the value of DPTs may fluctuate greatly. You should buy DPTs only if you are prepared to accept the risk of losing all of the money you put into such tokens.
  4. You should be aware that Foris DAX Asia Pte. Ltd., as part of its licence to provide DPT services, may offer services related to DPTs which are promoted as having a stable value, commonly known as “stablecoin”.
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