Switching to a different crypto exchange starts with a few practical checks. To help you do this with more confidence, we’ve put together a guide on how to prepare your account and complete the switch. Those switching to Crypto.com Exchange can also learn more about its funding options and VIP Matching Program.
A switch between centralised exchanges involves either an on-chain transfer of your crypto assets or a fiat (cash) withdrawal on the old exchange and a fresh deposit on the new platform. Before you switch crypto exchanges, bear these three considerations in mind:
If you decide to go ahead with a transfer to a new exchange, don’t forget to export your trading and transaction history before switching (keep copies for your records). You’re solely responsible for any taxes that apply to your crypto transactions; an exchange doesn’t calculate, collect, set aside, report or pay any taxes on your behalf.
When you transfer crypto between exchanges, the mechanics are mostly the same regardless of platform. The main idea is that you're sending assets from one wallet address to another across a specific blockchain network.
Here's how a typical on-chain transfer works:
Open the deposit page and select the exact cryptocurrency you want to move. Copy the address directly from that page, then check that it matches the one you pasted into your sending platform. Don’t reuse a saved address without checking that it’s still valid.
The crypto asset is what you're transferring; the network is the blockchain used to send it. Some assets are supported on multiple networks, but both platforms must support the same asset on your chosen network. So, select the same network on the deposit and withdrawal pages. You can lose your funds if you use an unsupported network.
Example: If you’re transferring ETH between exchanges, you’d select Ethereum (ERC20) as the network on the exchange and paste your Ethereum wallet address (0x...) into the recipient field. Never cross chains blindly; you’d lose your funds if you send an Arbitrum-network ETH directly to a strict ERC-20 mainnet-only deposit address.
Check out our Help Center guide on how to choose a network.
Some deposits need this extra identifier for the receiving exchange to credit your account. If the deposit page displays one, copy it into the corresponding field on the sending platform alongside the wallet address.
This is an optional step but can help you initiate the switch with more confidence. Check the sending platform's minimum withdrawal amount (plus fees) and the receiving platform’s minimum deposit amount (plus fees) then test the transfer. Wait until the assets are credited to your receiving account before sending the rest.
Recommended read: How to deposit and withdraw money on Crypto.com
For Crypto.com App usersIf you're moving funds from the main Crypto.com App rather than a third-party exchange, note that you don’t need to copy and paste wallet addresses or pay on-chain gas fees. You can link your accounts and use the internal ‘Transfer > Withdraw > Crypto.com Exchange’ feature for instant, zero-fee transfers. |
Crypto.com Exchange supports a range of blockchain networks. These vary by asset, so check your deposit page and select a network supported by both platforms before transferring.
You can also move funds through your bank account instead of transferring each asset on-chain. However, bank transfers take time, so prices could change before your funds arrive.
Here’s how it works:
Before choosing this route, check what you’ll pay to sell and buy back your crypto compared with transferring it on-chain. Selling may also have tax implications.
If you’re already trading in large volumes, you may not need to earn your way up the fee tier all over again. Our VIP Matching Program lets eligible traders moving to Crypto.com Exchange access an equivalent or higher fee tier without rebuilding trading volume upfront.
Apply with proof of your current VIP status or 30-day trading volume and upload your supporting documents to request a tier match. If you’re verified successfully, your matched tier is activated within 24 hours and will be valid for 60 days. You’ll also get $1,000 in trading fee credits, valid for 30 days.
Disclaimer: Participation in the VIP Program is subject to qualification criteria, ongoing eligibility requirements and jurisdictional limitations. VIP tiers, fee discounts and associated benefits may change over time. Trading digital assets and derivatives involves risk and may result in the loss of capital. Crypto.com reserves the right to modify or terminate the VIP Program at its discretion. Please review the applicable Terms and Conditions before participating.
Transfer times vary by blockchain network and by how busy that network is at the time. Faster networks tend to confirm more quickly, while others can take longer during periods of congestion. The best estimate comes from the network you're using, checked at the time of your transfer.
You can check out the Crypto.com Exchange fees and limits page for deposit and withdrawal fees for each coin and network. Note that withdrawal fees are estimates that can change with network conditions.
Trading history generally stays on the original platform. Keep all of your transaction records before leaving any platform (for tax reporting purposes).
Open orders and positions don’t carry over between exchanges, so settling them first avoids active exposure on the platform you're leaving.
Important information: This is informational content sponsored by Crypto.com and should not be considered as investment advice. Trading cryptocurrencies carries risks, such as price volatility and market risks. Past performance may not indicate future results. There's no assurance of future profitability. Before deciding to trade cryptocurrencies, consider your risk appetite.
Services, features and other benefits referenced in this article may be subject to eligibility requirements, token holdings, and may change at the discretion of Crypto.com.
